AI Automated Messaging

Smarter Guest Communication.

Our AI Automated Messaging feature helps busy short-term rental hosts stay on top of guest communication. Using property and booking details, knowledge base entries, and conversation history, the AI generates personalised responses tailored to each guest enquiry.

You're always in control. Enable or disable AI messaging globally or for individual conversations, choose a response language, or let the AI automatically detect and reply in the guest's language. Set your own confidence threshold, and any messages that fall below it will be sent to you for review before reaching the guest.

Alongside automated messaging, you'll get a live conversation overview with sentiment analysis, response times, message counts, and a summary of the conversation so far. This gives you complete visibility of every guest interaction and makes it easy to step in whenever needed.

Connect your listings in seconds, no matter the booking platform. Uplisting is compatible with Airbnb, Booking.com, Vrbo, Google Vacation Rentals, as well as your own direct booking site.

Head to the controls section and enable AI automation. You can do this globally across all listings, or per conversation.

Choose whether you want to override the automatic language detector and set your confidence level to decide what messages you want to review before sending.

Use real-time conversation analysis to understand how conversations are going and decide whether you need to step in.

Trusted by Property Managers
Worldwide.

See how property managers and hosts use Uplisting to automate personalised guest communication.