Uplisting SMS Guest Messaging Program

1. Program Description

Uplisting, Ltd. (hereinafter “Uplisting”), a subsidiary of AirDNA, offers an SMS messaging service to enable short-term rental hosts to communicate with their guests. When you opt-in, you may receive messages including, but not limited to: booking confirmations, check-in and check-out instructions, important updates about your stay, emergency notices, and support-related information.

2. Opt-In and Consent

By providing your phone number and opting into our SMS notifications, you confirm that

you are the owner or authorized user of the phone number provided. You consent to

receive recurring automated text messages (SMS, MMS) from us regarding your short-term rental stay. Consent is not required to make any purchase from us.


3. How to Opt Out

Your consent to receive automated texts is entirely voluntary. You can cancel the SMS service at any time. Just reply “STOP” to any SMS from Uplisting. After you send the message “STOP,” we will send you a confirmation SMS to confirm your unsubscription. After this, you will no longer receive SMS messages from Uplisting about your stay. If you wish to rejoin, simply text “START” again and we will resume sending messages.

4. Help and Support

If you are experiencing issues with the messaging program, reply with the keyword “HELP” for assistance. You may also reach out directly to our support team at support@uplisting.io.

5. Carrier Disclaimer

By using this service, you agree that carriers are not liable for delayed or undelivered messages.

6. Message Frequency & Rates

As always, message and data rates may apply for any messages sent to you from us and to us from you. You may receive recurring messages, depending on the nature of your stay and your host’s communication preferences. For questions about your text or data plan, please contact your wireless provider.

7. Privacy

Your privacy is important to us and we are committed to protecting your personal information. Your data will be used solely for the purposes described in these terms. We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information with third parties only as required by law, for billing and payment processing, or to fulfill our contractual obligations. For more information on how we handle your personal data, please review our full privacy policy: https://www.uplisting.io/legal/privacy

Uplisting may disclose your data as follows:

  • Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in delivering text messages.
  • Additional Disclosures:
    • Corporate group entities: We may disclose data to our parent entity, affiliates or subsidiaries; however, their use and disclosure of your data will be subject to these terms.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. After this period, your data will be securely deleted or anonymized.

9. Participation Requirements

To participate in our SMS notifications service, you must:

  • Be 18 years of age or older.
  • Own a wireless device capable of two-way messaging.
  • Be a subscriber to a wireless service with text messaging capabilities. Please note that not all mobile carriers support this service.

10. Miscellaneous

You warrant and represent that you have the necessary rights, power, and authority to agree to these terms and that your participation in this service does not violate any other contract or obligation. If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect. We reserve the right to modify these terms at any time. Any updates will be communicated to you via SMS or email, and your continued participation in the service constitutes acceptance of the modified terms.