Uplisting helped The Wolf Rentals with an organized and future-proof solution.
Nathan Welton is the owner of The Wolf Rentals, a vacation rental management company based in Estes Park, Colorado. The Wolf Rentals launched in 2016 and now has ten rental properties in Estes Park.
When the Wolf Rentals first started their business, Nathan Welton, owner, focused on providing quality rental properties in the small mountain town of Estes Park, CO. As they grew, Nathan was at a point where he and his co-worker couldn’t manage every part of the business effectively.
“I felt like I was just spending so much time doing vacation homes that I couldn’t focus on anything else, but we still struggle with this and my property manager.”
“Three properties were starting to push it, and four was just not possible to manage without some software.”
Nathan researched his options and initially went with a well-known channel manager at the time.
“I was using Hostaway in the beginning and back in 2016 and 2017, they were very feature-rich, but their user interface was pretty poor, and it just seemed like it was the kind of software that had built haphazardly over the years.”
This led the team at Wolf Rentals to change channel manager solutions, this time moving to Hostfully.
“Eventually Hostaway got just too clunky and bulky, and I quit that software platform, and I moved to Hostfully and Hostfully just sucked. It was unbelievable. They had so many bugs and errors.”
Additionally, Hostfully’s integration with Airbnb ended up costing revenue when software bugs and errors briefly banned Wolfe Rentals from Airbnb.
“I had my account briefly banned from Airbnb because Hostfully had some sort of authentication error that triggered a flag with their trust and safety team.”
After a short time using Hostfully, Nathan knew he needed a reliable channel manager, which finally led him to Uplisting.
At the time, Wolf Rentals needed something reliable that could help automate their business.
“Uplisting just basically ticked all the boxes that I was looking for and it was cool to see how quickly they had been growing in such a short amount of time”
Because Uplisting is heavily focused on building features that automate the operations and management of short-term and vacation rentals, Nathan can confidently leverage the platform and scale his business.
“I wanted direct API connections to Airbnb and Vrbo. I wanted a mobile-friendly site that I can use easily on my phone, which Uplisting offered. That was one problem with Hostaway. I mean, Hostaway is that they had a kind of a poorly coded app, and their site wasn’t mobile-friendly at all, so that didn’t work.”
Plus, Nathan wanted to begin to rely less on booking platforms like Airbnb and Vrbo. He wanted to have more direct control and more revenue options that direct booking pages offer.
“I wanted either direct booking that was immediate or right around the corner, which has now happened with Uplisting”
Uplisting’s channel manager and integrations with Airbnb, Booking.com, Vrbo (Homeaway) allowed Wolf Rentals to organize the business.
“All the messaging is great. I like the fact that I can update everything across my platforms, keep my calendars synced and organized.”
Uplisting has also helped Nathan be more productive thanks to the stability and the way Uplisting was designed from the ground up.
“From a productivity side, I feel like Uplisting is organized and the intelligence with which it is coded, helps me be more productive because stuff actually works. At the end of the day, if I’m not worried about buggy software.”
Wolf Rentals is excited to leverage a new feature just introduced by Uplisting, Direct Booking will help Wolf Rentals continue to grow and generate more revenue by relying less on Airbnb and Vrbo.
“I’m really excited to have a direct booking platform, and it’s already helped me build a stunning website... Once it launches, I’m going to feel very less tied to the booking platforms, which I’m stoked about. I'm going to feel very less tied to the booking platforms like Vrbo”
Couldn’t scale the business.
Let down by other solutions.
Needed better automation and APIs
Saving time on manual management tasks and efforts
Access to superior customer support