Foxden founders, Dale & Brookelyn Fox, rely on Uplisting’s stable and simple Property Management System to flawlessly coordinate channel bookings, protect their high-value luxury assets, and free up their team to focus on the white-glove service that defines their brand.
Foxden Hospitality manages a portfolio of seven luxury properties across the U.S. in markets like Palm Springs and Joshua Tree. With owners who came from the boutique hotel business, Foxden elevates its role beyond property management, acting as true hospitality professionals. This unique understanding of high-end hospitality, combined with a smart operational tech stack, drives high-revenue bookings and repeat guests.
Foxden founders, Dale & Brookelyn Fox, gained an important insight from their time in the boutique hotel business: production shoots, weddings, and events generate massive revenue. They brought this strategy to their Short Term Rental business, and their properties are frequently booked for film and photo productions through specialized channels like Peerspace and Giggster. Notably, one of their properties, SkyHouse, was the setting for the 2020 film Palm Springs.
Operating these complex, non-traditional STR channels demands flawless coordination. Foxden relies on Uplisting’s Multi-calendar to connect and sync with all channels—from major OTA sites like Airbnb and VRBO, to their high-yield production bookings on Peerspace and Giggster. This real-time sync of calendars across channels is absolutely critical for Foxden in preventing double-bookings, and protecting the high-yield revenue of their production shoot bookings.
Foxden views Uplisting’s Property Management System as the essential, reliable core to their STR tech stack: "I can't imagine operating more than two or three listings without a PMS... the PMS, no matter what, is the single most important piece of technology," says Mat Rogers, Foxden's Managing Director.
A combination of Uplisting’s built-in automation and integrated point solutions powers Foxden’s high-touch guest experience:
While Foxden does some direct marketing, they actually achieve high rates of repeat guests without aggressive direct booking campaigns. Guests are consistently "magically surprised at how beautiful these properties are," and the instant response time and unique personal touches fuel deep loyalty. As Mat notes, "All of those things together are kind of the perfect storm that helps these guests just come right back to us.”
Foxden has trusted Uplisting for over 4 years now, and their reasons for staying are clear: Uplisting’s easy-to-use interface, and all-in-one feature set provide the ideal foundation for Foxden’s short term rental operations.
“The thing that sticks out the most about Uplisting is the interface. When you pop up the reservation, you get all of the details in one spot.”
Foxden Managing Director, Mat, recalls a very different experience with other property management systems:
Foxden's advice to other property managers? Get on a simple, stable PMS like Uplisting early. "The longer you wait to get your portfolio onto a PMS, the more difficult that onboarding process is going to be," says Matt Rogers. He recommends starting with a PMS like Uplisting when your portfolio is small (2-3 properties) to “nail down operational excellence,” which Foxden has learned is the foundation for easily scaling a high-yield business.
For Foxden Hospitality, operational excellence is the new luxury. By relying on Uplisting as their stable, simple core, they are free to focus their expertise where it matters most: delivering the stunning design and high-touch guest experiences that continuously drive loyalty and massive revenue.
Previous Property Management Systems were either overly complex or felt like a costly patchwork of features. The team spent too much time struggling with systems.
The potential for costly double-bookings endangered their most lucrative revenue streams.
Providing the elite, instant response time expected in luxury hospitality was a major challenge.
Uplisting’s Multi-calendar flawlessly syncs all channels, including high-yield production bookings.
The team uses Uplisting’s Guest Identity Verification and agreements, which protects their high-value properties from incidents.
Uplisting automates all pre-booking requirements and guest messaging.
From reliable channel management to direct bookings to guest messaging to virtually every other aspect of your property business - there's Uplisting.
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