Josh Kristoff and Nomad Capital Ventures turned to Uplisting to simplify their fast-growing portfolio. The switch eliminated daily errors, streamlined team operations, and unlocked new growth through direct bookings.
When Josh Kristoff, co-founder of Nomad Capital Ventures, and his team launched Nomad Hospitality, they brought with them years of experience from the military, Wall Street, and Silicon Valley. They understood that a properly built tech stack, with the right property management system at its core, would be essential to running a scalable and efficient business. This deep-seated belief led them to search for a PMS that was not just a tool, but the "cornerstone" of their tech stack. After struggling with a popular PMS, which at the time couldn't handle their complex "parent-child" property setups, they switched to Uplisting and haven't looked back.
Nomad Hospitalityʼs portfolio grew organically from just a few properties to over 100 listings across roughly 50 properties. Their business model involves managing both their own properties and those for investors, with a focus on value-add renovations. This created a unique challenge with their initial PMS, which caused "phantom bookings" and required daily manual intervention from their team to manage calendars.
"Every single day, our VA team had to manually delete ‘phantom bookingsʼ that blocked our calendar. It was unsustainable." Josh explained.
Frustrated by the limitations, Josh spent months evaluating over a dozen PMS options, from "very robust legacy" platforms to newer, "contemporary" ones. He found many were either overly complex and expensive, or lacked the specific functionality Nomad Hospitality needed.
A referral led Josh to Uplisting—and during the free-trial Uplisting immediately stood out for its straightforward, intuitive design. Within days of testing Uplisting, it was obvious this was the PMS Josh and his team had been looking for.
"I didn't care about an infinite scrolling calendar. I didn't care about window dressings or bells and whistles," Josh said. "I just wanted to be able to get a new VA and have it be a very intuitive experience. I needed an easy switch”.
Uplisting's key features provided exactly what Nomad Capital Ventures needed:
The switch to Uplisting had an immediate and lasting impact on Nomad Capital Ventures. The team no longer had to manually fix calendar errors, freeing up their time to focus on growth. One of those growth initiatives was building a bespoke wordpress plug-in and middleware to power their new direct booking site, all backed by Uplistingʼs API, which now generates 20-30% of their bookings with no paid marketing.
"I would say, booking with Nomad on Airbnb (or elsewhere) is like booking with the confidence of booking a Marriottʼ," Josh shared. The technology, he believes, should simply enable a great experience, not complicate it.
Today, Nomad Capital Ventures is confident in their tech stack's ability to support future growth. “Whether you have a smaller listing count or a larger one, Uplisting is easy to use, and it's scalable," Josh said, noting they've grown from 20 to 100 listings and don't anticipate needing a different PMS at 300. "[Uplisting] is not gouging you on price like other PMS options because they're focused on only what you really need to run a good business".
Previous PMS couldn’t handle “parent-child” listings, creating daily phantom bookings
Manual fixes drained time and made training new VAs difficult
Other PMS options were overpriced, complex, or missing key features
Lock-off functionality made multi-unit management seamless
Intuitive interface allowed quick onboarding for their remote team
Automated messaging and API support drove 20–30% direct bookings and scalable growth
From reliable channel management to direct bookings to guest messaging to virtually every other aspect of your property business - there's Uplisting.
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