Wishbox is a leading guest experience platform that provides end to end solutions allowing hotels, vacation rentals, and hostels to engage and communicate with guests and generate more revenue by up-selling services.
Wishbox empower property managers to digitize their guest experience by offering numerous smart tools throughout the guest journey from online check-in, smart upsells, branded guest app, digital check-out with review optimization, and much more.
Wishbox’s flexible online check-in wizard allows hosts to get the guest’s arrival and direct contact details ahead of time. Hosts can collect passport scans, payments, signatures, and more, allowing a smooth front desk check-in experience or a self-check-in upon arrival. Using Wishbox, properties are also able to communicate with guests with perfectly timed guest messaging, through a communication hub with direct integrations to WhatsApp, SMS and Wishbox chat.
In addition, hosts can offer guests access to their very own guest-app, it's a web-app so no downloading is required. The guest-app includes a dedicated personal area that holds all the important information about the guests’ stay, the property, and additional services, all in the guests’ native language.
Properties can also generate more revenue from every guest by offering additional in-house services through Wishbox, accepting credit card payments, and auto split payments with external suppliers.