How to use Uplisting and
Hostbnb.ai
together

HostBNB.ai is an AI guest communication platform built for Airbnb hosts and short-term rental agencies. Connected to your Uplisting account, it gives every property an always-on AI concierge that handles calls, messages and guest questions in real time, then hands off anything urgent to your team.
AI Voice Agent — a dedicated guest phone line that answers check-in questions, access codes, Wi-Fi, parking, appliance troubleshooting and more, day or night.
Multi-Channel Messaging — consistent, fast replies across WhatsApp, SMS, email and your Uplisting inbox.
Property Knowledge Base — structured, property-specific answers built from your Uplisting listing data, so guests never get generic or incorrect information.
Escalation Workflows — urgent or sensitive issues (lockouts, maintenance, complaints, emergencies) are routed straight to the right person on your team.
30+ Languages — guests are answered in their own language automatically.
Analytics & Insights — see resolution rates, response times, common guest issues, and hours saved across your portfolio.
Set up takes minutes: connect your Uplisting account, and HostBNB.ai pulls in your property and reservation data to start answering guests.